Contact Us

Nelveta

Customer support

Email: support@nelveta.com

We usually reply within 1–2 business days.

When writing to us, please include

  • Your order number
  • The product name
  • Photos if an item arrived damaged

Business information

Company: Chibi Banlie Trading Co., Ltd.

Address: No. 99, Group 9, Wujiamen Village, Liushanhu Town, Chibi City, Xianning City, Hubei Province, China (Self-declared)

Phone: +86 18476931884

Please do not send returns to this address until you have return instructions from support.